» Tired of Scam NYE events in KC?
The Black Party is a proven, chic, yearly sellout on NYE for the last 14 years. Don’t jeopardize your NYE on a flyby event.
» Are there group discounts? Military discounts?
Military discounts are available. Please email us at Comments@bordaproductions.com.
Groups of 8 or more discount tickets go on sale Dec 13th. The accompanying promo code ’18’ and an explanation of how to use it can be found in the descriptions of each ticket type on our ticketing page.
» I purchased my ticket and never received it.
Your tickets were emailed to you automatically. Please check your spam box or junk mail. If you are still unable to locate your order please contact the provider you purchased through (Ticketfly or Eventbrite) directly. See below for their contact information.
» Contact Information
FOR TICKET ISSUES OR QUESTIONS WITH Eventbrite ORDERS:
Please visit Eventbrite’s Customer Support Portal to be put in touch with a representative.
Please first check your spam mail for tickets.
FOR TICKET ISSUES OR QUESTIONS WITH TicketFly ORDERS:
Customer Service Hours
Monday – Saturday: 7AM-6PM PST
Sunday: 10AM-6PM PST
Please first check your spam mail for tickets.
ALL OTHER QUESTIONS:
Please allow 48 hours for a response
Please email us at email@example.com
ALL SALES ARE FINAL – NO REFUNDS FOR ANY REASON
Please first check your spam mail for tickets prior to contacting us.
» My CC keeps getting declined?
You must enter in the exact address that is on file with your CC company. Any variation will return a false card denial. Please contact your CC company to obtain your address on file.
» If we do not get a table are there any seats for us to sit at?
YES! There are assorted seats and tables available throughout the venue.
» Where to stay? Do you have hotel deals? Shuttles?
The official ‘Black Party hotel is The Westin Crown Center. The Westin/Sheraton is a AAA four-diamond hotel located less than 2 miles from the event. For extremely discounted rates off regular room rate see the special link HERE to book your room. We also offer round trip shuttle service for a small fee. Tickets for the shuttle are available HERE.
» Will there be security at the event?
Yes, we have staffed an entire security team including 5 off duty police officers to ensure the safety of all our guests.
» What is the dress code?
Please dress to impress. Jeans must be accompanied with a sport coat, no work boots, no ball caps and no baggy pants of any kind. We reserve the right to refuse entry to any persons.
» CAN I UPGRADE TO A VIP TICKET?
YES, please email us at firstname.lastname@example.org to purchase, or secure the VIP Upgrade option directly via our check-out page. Please note that this upgrade must be used in combination with a GA ticket to receive VIP admission.
» Will there be Uber/Lyft/Cabs/Limo’s available?
Yes, we have notified major cab companies and Uber/Lyft about the event. It is advised to plan ahead for transportation. Consider staying at the official NYE party hotel, the 4 star Westin Crown Center, and utilize our shuttle service.
» Is there a coat check?
Yes, a coat check will be provided for $3 each article of clothing or item.
» Will there be food?
» Is there a group rate?
Yes, group rates start with 8 people or more. Group tickets are available starting Dec 13th. The accompanying promo code ’18’ and an explanation of how to use it can be found in the descriptions of each ticket type on our ticketing page.
» What is the cost of drinks?
ZERO. Unlimited drinks (Liquor, Beer, Wine, Shots) are included in the ticket price.
» Where can I get tickets?
This year the only way to purchase tickets is directly through our website. We do not advise purchasing tickets from third parties or any other website as they may be counterfeit. ALL tickets will be scanned in order to enter.
» Can I bring in outside food or drink?
No food or drink of any form may be brought in. This includes water.
» Is there a smoking area?
Yes, we have added a designated outdoor smoking area to the event this year.
» Can I leave the event and re-enter?
Yes, but make sure to keep your wrist band on at all times.
» What are the age restrictions?
» If I put my wristband on too tight or too loose or if I lose it can I get another one?
No, due to fraud and official capacity counts no additional wristbands will be given out. Make sure to put your wristband on correctly and comfortably.
» Who should I contact during the event if I have an issue or problem?
Please notify the nearest security officer, police officer, or management staff.
» Can I wear hats or boots?
No baseball hats or work books. Other hats and dress boots may be accepted at the discretion of security.
» What happens at midnight?
The event features a unique countdown and champagne toast.
» When is last call and when is the party over?
Last call is at 1am. Every must be out at 1:30am.